Robb Fort

Experience

1. National Account Manager

   Vodafone Business

   Jan 2016 — Present · Denver, CO, US

   Impacting the business: Leading exponential growth of the most strategic national accounts, with focus on client needs, proactive planning, and using knowledge of Vodafone Global Enterprise products and services to solve client problems•Thinking globally: Work closely with the global account management team to understand the client’s business across geographies and develop a strategy that secures and deepens the client relationship with the long-term focus of expanding the overall footprint •Being the customer: Understand and anticipate the customer’s strategic and operational challenges and introduce new innovations and concepts to satisfy their business needs. Become a resource for customers by introducing them to industry specialists and third-party partners to educate and support their business requirements. Represent the customer view to inform the product roadmap development•Networking: Engaged with local influencers and decision makers to assist in local, regional and global growth. Become the go-to person responsible for developing strong long-term relationships with key local decision makers•Know the market: Assess customer, competitor and market trends to provide timely and accurate forecasting, evaluate risks and threats to the business and identify new areas of opportunity•Financial control: Delivering the local “P&L“ for Vodafone Global Enterprise accounts, provide insight into all financial targets per account and drive incremental, year-on-year growth

Education

• St. Cloud State University

  B.S.

  1977 — 1982

• University of Maryland College Park

  MBA

  1985 — 1987

Skills

• M2m
• Voip
• Sales
• Cold Calling
• Wireless Technologies
• Mobile Technology
• Strategy
• Telecommunications
• Sales Presentations
• Social Networking
• Customer Experience
• Contract Negotiation
• Selling
• Personnel Leadership
• Team Leadership
• Sales Process
• Managed Services
• Quotas
• Cross Functional Team Building
• Solution Selling
• Salesforce.com
• Mobile Devices
• Strategic Partnerships
• Cloud Computing
• Customer Satisfaction
• Sales Management
• Sales Operations
• Customer Retention
• B2b
• Direct Sales
• Business-to-Business (B2b)
• Cellular Communications
• Wireless
• Unified Communications
• Leadership
• Vendor Management
• Account Management
• Team Building
• Management