Rob Ashlock
Senior Customer Success Manager at RepairPal by Yelp
- Role
- Senior Customer Success Manager at Yelp
- Location
- Vancouver, WA, US
- LinkedIn followers
- 500 followers
About Rob Ashlock
Accomplished professional with 15+ years of relationship management, client satisfaction and quality customer service experience. Successful in meeting/exceeding company goals while fostering customer growth. Sound understanding of relationship building, customer success. project management, team training, and sales combined with excellent customer service skills. Experienced in Salesforce, Zoho, HootSuite, Jira, ZenDesk, Tableau, website analytics (Google, Adobe, and Webtrends), Slack (among other internal collaboration tools), and quick to learn new technologies.Skills and Traits:· Relationship Building· Project Management · Strong Communicator· Adaptable· Trustworthy· Team Training· Effective Presenter · Leadership/Team Collaboration · Customer Satisfaction · Eager to Learn
Experience
Senior Customer Success Manager
Jan 2026 — Present · US
Education
Western Washington University
Bachelor of Arts, Public Relations
2002 — 2006
Skills
- Saas
- Mobile
- Digital Marketing
- Strategic Partnerships
- Salesforce.com
- Customer Experience
- Software Project Management
- Mobile Technology
- Marketing
- Mobile Devices
- Solution Selling
- Customer Relationship Management (Crm)
- Cold Calling
- Sales Process
- Customer Satisfaction
- New Business Development
- Sales Operations
- Customer Retention
- Customer Service
- B2b
- Customer Relations
- Direct Marketing
- Sales Management
- Product Marketing
- Sales Prospecting
- Management
- Public Relations
- Lead Generation
- Sales
- Project Management
- Account Management
- Social Media
- Direct Sales
- Leadership
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