Rob Williams
Account Technology Strategist, Sales Engineer, and Customer Success Manager Focusing on Technical Sales, Account Management, Product Development & Design, and Exceptional Customer Service
- Role
- Lead Account Technology Strategist at Cloud Software Group
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Rob Williams
Technical professional with customer-centric approach and proven track record in…
Experience
Lead Account Technology Strategist
Sep 2024 — Present · Raleigh, NC, US
The Account Technology Strategist (ATS) is a leader and trusted advisor, guiding the end-to-end customer journey and is responsible for strategic technical engagement with our customers’ business and IT decision makers. A pivotal role in ensuring both CSG\'s and our customers success. The ATS will develop a technology roadmap to achieve their customers\' business and IT goals, identify opportunities to support value creation, and provide technical expertise to support sales execution. The ATS will develop value propositions essential to increased customer consumption and adoption, and utilizing a superior customer focus to facilitate ongoing partnership and customer retention. The ATS will seek to forge new & innovative workspace technology solutions that can be implemented and adopted to solve complex business problems for some of the largest organizations in the world.
Education
North Carolina State University
Coursework
Sandhills Community College
Coursework
Skills
- Storage Virtualization
- Virtualization
- Storage Management
- Storage Area Networks
- Vmware
- Nas
- Netapp
- Iscsi
- San
- Requirements Analysis
- Cloud Computing
- Data Migration
- Data Center
- Fibre Channel
- Storage
- Enterprise Storage
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