Rob Villano

Area Sales Manager @Lifetouch

Successfully lead the Southwest Sales Team through a pandemic, keeping them engaged and focused on the business through daily morning check in calls, while navigating company transformation right sizing the business. o Successfully managed $7 million is sales, exceeding neighboring markets by 80% despite nationwide drop in sales due to COVID • Lead and direct 10 sales professionals to deliver bottom-up client support from account initiation to scheduling, research meetings, developing, and final presentations, to retain and grow account acquisition. • Managed 30+ large bids and several smaller bids to maximize account acquisition and retention for best possible efficiency. • Fostered and nurtured a sales culture that focuses on sales by managing Sales Imperatives: conduct bi-weekly sales meetings, bi-weekly 1 on 1’s, sale pro./account manager ride alongs, and account recovery meetings. • Accountable for leading all sales initiatives for the following programs: Prestige Senior Portraits, Fall Underclass, Spring Underclass, Classroom Groups, Sports, and Yearbooks. o Net New in all represented product lines for 2018/2019 and grew gross cash +$789,676.00 o SR was first runner up in the AA Territory Category for the company and number 1 in the US • Salesforce – implemented Salesforce as CRM process to ensure sales pipeline management, client service/rapport and setting up OPS/Photo for success. • Lead the team through much adversity with the 2018/2019 and 2019/2020 Yearbook end of season. • Manage sales for the Southwest Area that currently has annual revenue of $16.4M to retain existing business and grow through account acquisition. • Team & individual development, utilizing both internal and external sales training materials/processes. Understand each team member’s strengths and opportunities for growth, allowing each individual to focus on their individual development plan.