Rob Usher
Knowledge Management SME at NASA / BQMI
- Role
- Nasa Knowledge Management Sme at Banner Quality Management Inc. Bqmi
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Rob Usher
Experienced project leader, knowledge advisor, product manager and analytics driver in global professional services firms serving Fortune 500 and US Federal Government clients. Problem solver to drive efficiency - building and leading global project teams tackling complex requirements, applying technologies, team member skills and analytics to develop and deploy solutions. Relationship manager to senior stakeholders bringing engineering mind-set to understanding user requirements and translating into plans and actions. Successful driver of multiple parallel development projects and product deployment campaigns.
Experience
Nasa Knowledge Management Sme
Banner Quality Management Inc. Bqmi
Jun 2021 — Present
Developing knowledge management and analytics strategies and processes for the NASA Safety Center (NSC) and the Office of Safety and Mission Assurance (OSMA). Led team that created an entirely new knowledge portal ecosystem spanning multiple NASA divisions and improving staff efficiency. Creating new content operations to take advantage of leading technologies and provide teams with flexibility for work collaboration and knowledge creation. Managing analytics team providing data and insights to Safety and Mission Assurance leadership.
Education
The Ohio State University
Bachelor of Science (BS), Aerospace, Aeronautical and Astronautical Engineering
1983 — 1988
The George Washington University
Master's degree, Science, Technology and Space Policy
1990 — 1992
Skills
- Process Improvement
- Management
- Management Consulting
- Knowledge Management
- Analysis
- Consulting
- Business Process
- Information Management
- Problem Solving
- Change Management
- Business Intelligence
- Business Advisory
- Communicator
- Leadership
- Strategic Planning
- Strategy
- Business Analysis
- Intranet
- Project Management
- Stakeholder Management
- Analytics
- Governance
- Business Process Improvement
- Program Management
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