Rob Taylor

WORK HISTORY

EDUCATION

ABOUT ROB TAYLOR

Proven ability to create and deliver solutions ties to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments-Currently monitoring and enhancing IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity-Experience with VMware, Experience Maintaining and administration of O365, In-depth knowledge of administrating and troubleshooting MS Windows, Server 2012 & 2022. Working knowledge of TCP/IP, Ethernet network and common network protocols such as DNS and DHCP-Experience administrating MS O365 Active Directory -Experience supporting mobile users in VPN environment and the ability to respond after hours -Reengineered company’s systems setup, establishing automated server generation routines, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols-Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan- Revamped Backup schedule and upgraded 4 Linux servers. Optimized system availability (averaging 99.95% uptime) and equipped company with scalable systems to support business growth-Increased team productivity and automated repetitive tasks by using batch files, PowerShell, VBScript and WMI-Acted as escalation point for troubleshooting advanced network/systems issues hours. Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security, and use of software.