Rob Strk

Director, Incident & Work Area Recovery Management Coe @RBC

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2018 — Present

Director, Incident & Work Area Recovery Management Coe @RBC

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CA

Providing strategic direction, framework and execution of the Business Continuity Management centralized functions to all RBC business lines. Ensuring business lines meet the maximum level of testing preparedness, conformity to RBC BCM policy and standards for Incident Management and Work Area Recovery Testing. In addition to providing the this solid and consistent service, I will alsp be supporting BCM Professional across the organization in the execution and development of recovery strategies and tactical plans. Providing a centralized service and co-ordination point with major disruptive events & Incident Management capability.

EDUCATION

1994 — 1997

Sheridan College

Diploma, Marketing & Advertising

SKILLS

Vendor ManagementDisaster RecoveryBusiness Process ImprovementChange ManagementPmoLeadershipRelationship ManagementCustomer ExperienceCustomer ServiceStrategyCoachingTelecommunicationsBusiness ProcessOrganizational EffectivenessIntegrationProcess ImprovementInsuranceEnterprise SoftwareCustomer Relationship Management (Crm)Business Continuity PlanningSdlcRetail BankingManagementCustomer SatisfactionPeople DevelopmentTeam LeadershipBankingRisk ManagementCall CentersCross-Functional Team LeadershipStrategic PlanningBusiness AnalysisNegotiationCrm

ABOUT ROB STRK

Platform & Global BCM Head in Technology & Operations, Personal & Commercial Banking, Insurance, Functions

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Rob Strk — Director, Incident & Work Area Recovery Management Coe at RBC in Mississauga, ON, CA | Unifers