Rob Nalen

About Rob Nalen

Operations, legal, and finance savvy, but motivated by positively impacting revenue and engineering outcomes; strong ability to engage directly with customers for the sale of software products and solutions; thrive in unifying the needs of the revenue and engineering teams to provide a product and experience to meet and exceed customer expectations. I am a proven leader with experience building and optimizing product operations for software solutions from emerging through mature stage(s). Throughout my career I have architected and managed a full end-to-end quote to cash model, including; CRM, ERP, quoting, invoicing, and overall automation of processes to scale with a growing business. In addition, I have worked closely with engineering and business leaders to develop product and pricing programs, sales enablement material(s), and other elements necessary to drive success. Specialties: Start-up through large scale enterprise management and automation; strong expertise in open source licensing, finance & legal matters, operations, product marketing, and sales.

Experience

1. Chief Operating Officer & Head of Legal Affairs

   HeroDevs

   Apr 2024 — Present

Education

• Duke University

  Paralegal Studies

  2010 — 2011

• SUNY Oswego

  Adolescent Education

  2004 — 2008

Skills

• Start-Ups
• Cloud Computing
• Contract Negotiation
• Sales Operations
• Editing
• Salesforce.com
• Customer Relationship Management (Crm)
• Open Source
• Software as a Service (Saas)
• Negotiation
• Saas
• Project Management
• Contractual Agreements
• Research
• Leadership
• Crm
• Management
• Strategic Partnerships
• Public Speaking
• Teaching
• Sales
• Training
• Open Source Software
• Virtualization
• Non-Disclosure Agreement
• Enterprise Software
• Business Operations