Rob Massoud
Customer Success for SLED / Healthcare
- Role
- Senior Staff Customer Experience Manager (Sled Healthcare Northeast) at Nutanix
- Location
- Norfolk, MA, US
- LinkedIn followers
- 500 followers
About Rob Massoud
Formerly a Principal Delivery Lead at Tanzu by VMware (a modern business applications division of Broadcom), where I oversaw delivery success for services engagements in the SLED / government civilian space. Prior to joining the Tanzu team, I was the lead services consultant in the Customer Success team at CloudHealth by VMware, where I led a team of consultants on their largest and most strategic account resulting in renewal / expansion of the account. My prior role was a Cloud Architect in the cloud cost management space coming from a system administrator background. I hold several professional licenses & certifications in the technology sector and I\'m an accomplished musician with talents on bass guitar, keyboards, and piano. I graduated from Berklee College of Music with a BA in Music Production and Engineering.
Experience
Senior Staff Customer Experience Manager (Sled Healthcare Northeast)
Aug 2025 — Present
Education
Harvard Business School Online
Certificate in Leadership Principles
Harvard Business School Online
Certificate in Management Essentials
Berklee College of Music
Bachelor of Arts (B.A.), Music Production & Engineering
2002 — 2006
Skills
- Sound Design
- Recording
- Synthesizers
- Concerts
- Music Production
- Audio Engineering
- Music Industry
- Live Events
- Keyboards
- Digital Audio
- Mastering
- Midi
- Music
- Composition
- Entertainment
- Festivals
- Sound
- Live Sound
- Studio Recording
- Bands
- Songwriting
- Pro Tools
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