Rob Lacroix
Director of Operations - Americas @GuestTek Interactive Entertainment Ltd.
Calgary, AB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2024 — Present
Director of Operations - Americas @GuestTek Interactive Entertainment Ltd.
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Calgary, AB, CA
EDUCATION
N/A
University of Alberta
Bachelor of Commerce
SKILLS
LeadershipProcess ImprovementCall CenterWorkforce ManagementTelecommunicationsCustomer ExperienceCall CentersManagementProject ManagementAnalyticsStrategyBusiness AnalysisTeam BuildingTeam LeadershipVendor ManagementCross-Functional Team LeadershipAnalysisWirelessBusiness StrategyBusiness Process ImprovementChange ManagementCustomer SatisfactionTeam ManagementContact Centers
ABOUT ROB LACROIX
My passion lies with leading and developing teams by focusing on engagement, inspirational coaching, transformative ideation, and a shared accountability for over-achievement.
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