Rob Klawitter
Account Management Leader at Dell Technologies
- Role
- Senior Consultant - Customer Success Management at Dell Technologies
- Location
- Harrisburg, PA, US
- LinkedIn followers
- 500 followers
About Rob Klawitter
Highly motivated IT professional, with 26+ years of experience. I have held both individual contributor and leadership roles throughout my career. These experiences have given me the opportunity to utilize both technical and professional skills, from troubleshooting hardware and software issues, to working on national and global projects, to leadings various teams of customer service professionals, providing outstanding service and support to our customers.Specialties: Leadership, Account Management, Customer Service, Problem Solving, Development Planning, Escalation Management, ITIL, Project Management, Organizational Skills, Process Review & Implementation, Customer Relationship Building, Various Hardware & Software Skills
Experience
Senior Consultant - Customer Success Management
Oct 2024 — Present · Harrisburg, PA, US
Education
Western Governors University
Business Management
2007 — 2017
Skills
- Converged Infrastructure
- Customer Satisfaction
- Data Center
- Management
- Professional Services
- Customer Service
- Virtualization
- Pre-Sales
- Project Management
- Servers
- Crm
- Itil
- Team Leadership
- Development Planning
- IT Service Management
- Account Management
- Software Documentation
- Hp
- Active Directory
- Process Improvement
- Hardware
- Solution Selling
- Problem Solving
- Disaster Recovery
- Customer Relations
- Vmware
- Troubleshooting
- Storage Area Networks
- Service Delivery
- Technical Support
- Mentoring
- Managed Services
- Cisco Technologies
- Integration
- Storage
- Business Process Improvement
- Service Management
- Incident Handling
- Computer Hardware
- Storage Area Network (San)
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