Rob Hernandez

Executive Director / Operations / Employee Relations

Role
Campus Executive Director at Senior Living Communities, LLC
Location
Columbia, SC, US
LinkedIn followers
500 followers
Healthcare & Human ServicesView LinkedIn profile

About Rob Hernandez

I am a motivated and reliable self-starter who is skilled at managing all aspects of an…

Experience

  1. Campus Executive Director

    Senior Living Communities, LLC

    Jan 2023 — Present · Columbia, SC, US

    Responsible for the overall operation of a luxury members only gated Continuing Care Retirement Community (CCRC) that consist 80 independent cottage homes, 60 independent villa apartments, 40 assisted living apartments, 8 memory care apartments, 30 bed skilled nursing facility (SNF) and a 32 bed inpatient rehab unit.Hospitality program development, training modules, and staff development.Employee and guest satisfaction driven utilizing a grievance process to ensure resolution and follow up.Sales leadership overseeing and directing a team of three sales consultants with a focus on sales lead generation, cultivation, relationship development, move in process and retention.Employee relations including recruitment and retention, community culture development and enforcing policies and procedures to ensure consistency. Tracks and reports key metrics in all aspects of running the community, including human resources, budget and sales, hospitality and health care compliance.Leads department directors in decision making and prioritizing issues of concern for operations.

Education

  • Florida State University College of Law

    Juris Master

  • Santa Fe College

    Bachelor's degree

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Rob Hernandez — Campus Executive Director at Senior Living Communities, LLC in Columbia, SC, US | Unifers