Rob Gibson
Customer Solution Advisor @SAP
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WORK HISTORY
Customer Solution Advisor @SAP
Feltham, GB
EDUCATION
University of East London school of law
Bachelor of Laws (LLB), Law
College of Law
Legal Practice Course, Law
University of East London
LLB (Hons) Law, Law
SKILLS
ABOUT ROB GIBSON
Customer Solution Advisor – SAP Cloud ERPSAP - 8 YearsI help customers across multiple industries modernise their ERP landscape and adopt SAP Cloud ERP with clarity and confidence. With 27 years of SAP delivery experience, I guide organisations through cloud strategy, solution design, and implementation, focusing on business outcomes and SAP’s clean-core vision.Key Responsibilities & Achievements:• Lead Cloud ERP and transformation strategy discussions with midmarket and enterprise customers.• Provide deep expertise in S/4HANA Cloud Public and Private Edition, ensuring scalable designs aligned with SAP best practices.• Translate cloud architecture, integration, automation, and AI capabilities into clear business value for executive stakeholders.• Support deployment readiness, fit-to-standard workshops, process optimisation, and value realisation.• Collaborate with Sales, Presales, Customer Success, Product Engineering, and partners to deliver a unified customer experience.• Contribute to internal enablement and reusable assets; provide field feedback to help refine Cloud ERP messaging and roadmap.• Act as a trusted advisor, helping customers adopt innovation at the right pace and maximise value from SAP.SAP Programme & Project Delivery Roles - 19 YearsVarious OrganisationsDelivered SAP implementations and transformation programmes across multiple industries, with a focus on predictable execution and measurable business results.Key Responsibilities & Achievements:• Completed multiple end-to-end SAP implementations across R/2, 4.0b, 4.5, 4.6c, and ECC 6.0.• Led application management and enhancement programmes improving system stability and process efficiency.• Optimised business processes in line with SAP best practices and prepared organisations for future cloud adoption.• Managed scope, risks, timelines, and cross-functional teams across complex project environments.• Directed onshore and offshore teams, ensuring strong delivery quality, knowledge transfer, and global collaboration.
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