Rob Gerstenberger
Director of Engineering | Sustainably Scaling Multi-Team Orgs • Platform & Product Engineering • AI-Enabled Products & Developer Productivity
- Role
- Director Software Engineering at Restaurant Brands International
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Rob Gerstenberger
Experienced software engineering leader focused on building effective and sustainable teams and products.
Experience
Director Software Engineering
Restaurant Brands International
Jan 2024 — Present
Scaled Franchisee Technology from 1 team to 6 cross-functional teams (Engineering + Platform + Design), growing market penetration from 20% to over 80%.* Manage one of the largest portions of the annual RBI Central Technology budget for people and infrastructure.* Develop an internal leadership pipeline, coaching multiple engineers into Engineering Managers and evolving a flat org into a scalable multi-team structure with clear ownership and accountability.* Create and own the hiring pipeline, job descriptions, and interview loops for all levels, as well as the Software Engineer–level definition for career development.* Onboard new vendors and partner with Legal, Compliance, and Procurement teams to execute major projects and contracts.* Drive developer productivity improvements by launching Cursor for the engineering and design teams and implementing Cursor Bugbot and GitHub Copilot automated PR reviews.* Support AI adoption strategy with AI-powered features such as RAG-supported chat, LLM-powered Google review synthesis, and Snowflake Cortex–driven restaurant performance analysis.* Reduce drive-thru event-to-dashboard latency of speed metrics from hours to under 5 minutes using a new near-real-time Databricks pipeline with PySpark and MySQL.* Oversee the creation of a new Design System and leverage Cursor for development of a new Component Library.* Architect and deploy an RBAC authorization service in Node/Nest.js with Snowflake SQL-based tables for roles and permissions, using Okta-signed JWTs.
Education
Seattle Central College
Associate of Arts and Sciences (A.A.S.), Web Development
2011 — 2013
Washington State University
B.S., Psychology
2006 — 2011
Skills
- Mysql
- 960 Grid System
- Sass
- Php
- Javascript
- Html 5
- Ajax
- Json
- Css
- Photoshop
- Web Development
- Backbone.js
- Advertising
- C#
- Xml
- Rest
- Social Networking
- Compass
- Illustrator
- Jquery
- Css3
- Mvc
- Adobe Fireworks
- Windows Azure
- Java
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