Rob Escott

Head of Collections @Salary Finance

Ashford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Head of Collections @Salary Finance

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Produced and delivered the roadmap to improve collections performance, cost effectiveness and regulatory compliance. Developed and executed early-stage collections strategy, reducing new-to-delinquency by one-third. Designed and implemented debt placement strategy, increasing liquidation rates by over a quarter. Improved post-default recovery by more nearly half through competitive, brokered debt sales. Reduced collection costs by 60% through automation, AI, and offshoring operations. Mitigated regulatory risk across collections and recoveries.

EDUCATION

1996 — 2001

University of Bath

Manufacturing Engineering, Manufacturing Engineering

N/A

University of Bath

Master of Engineering, Manufacturing Engineering

SKILLS

Microsoft Sql ServerMisPredictive DialersBusiness IntelligenceForecastingCustomer ContactContact Center OperationsHuman Resource PlanningOracle Pl/Sql DevelopmentTelephonyQuality AssuranceCredit CardsCapacity PlanningBusiness AnalysisFacilities ManagementFinancial Analysis

ABOUT ROB ESCOTT

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Rob Escott — Head of Collections at Salary Finance in Ashford, GB | Unifers