Rob Diefenderfer
- Role
- Managing Member -- Sales and Implementation Consultant at Rithom Consulting Llc
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rob Diefenderfer
Certified Salesforce Administration with experience implementing for Small to…
Experience
Managing Member -- Sales and Implementation Consultant
Jan 2016 — Present
Rithom is a SalesForce Implementation Partner analyzing, implementing, training, and supporting Sales Cloud, Service Cloud, Marketing Cloud and custom applications on the SalesForce platform. Rithom consulting focuses on system, business, and process analysis for organizations. Our goal is to work with you, review how your business operates, the issues you organization faces, and provide recommendations and solutions to yield a new level of operational efficiency for you business. • Responsible for the review, response, and estimate evaluation of all client implementation and support proposals. • Facilitate initial discussions with new or existing customers to understand business process, and challenges. • Facilitate discovery workshops to elicit all requirements for implementation and configuration. • Lead implementation of security model, client requirements, and report requirements. Lead change management process and implementation. • Lead training workshops.
Skills
- Documentation
- Business Intelligence
- Requirements Analysis
- Windows
- Web Applications
- Html
- Program Management
- Contract Management
- Sql
- Microsoft Excel
- Analysis
- Outlook
- Enterprise Software
- Problem Solving
- Management
- Software Documentation
- Business Process Improvement
- Business Analysis
- Excel
- Project Management
- Crm
- Primavera
- Process Improvement
- Sharepoint
- Microsoft Office
- Powerpoint
- Strategic Planning
- Word
- Salesforce.com
- Leadership
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