Rob Dendtler

About Rob Dendtler

I solve hard problems at scale.As a Tech Support Lead, and enterprise architect, I specialize in untangling complex technical and business challenges—especially with large, high-stakes customers. I design frameworks, lead transformation programs, and build alignment across engineering, client, and executive teams to drive outcomes that matter.With deep experience in Azure, cloud strategy, and service improvement, I bring clarity to challenges and structure to chaos. Whether it’s handling an executive escalation, launching a global readiness initiative, or guiding a customer through transformation—I help teams move from stuck to solution.

Experience

1. Technical Support Lead Customer Service & Support

   Microsoft

   Jul 2025 — Present

Education

• Georgia Institute of Technology

  M.S., Management of Technology

• Syracuse University

  B.S., Management Information Systems

Skills

• Information Technology
• Microsoft Technologies
• IT Strategy
• Architecture
• Collaboration
• Professional Services
• Saas
• Integration
• Vendor Management
• IT Service Management
• Professional Mentoring
• Project Management
• Software as a Service (Saas)
• Strategy
• Server Architecture
• Sharepoint
• Business Analysis
• IT Management
• Networking
• Virtualization
• Cloud Computing
• Enterprise Software
• Enterprise Architecture
• Servers
• Itil
• Consulting
• Solution Architecture
• Pre-Sales
• Infrastructure
• Governance
• Business Process Improvement
• IT Asset Management
• Business Intelligence
• Microsoft Products
• Data Center
• Management
• Disaster Recovery
• Telecommunications
• Information Security
• Solution Selling