Rob Cetrulo

About Rob Cetrulo

10 years of international banking and finance experience Experience working with…

Experience

1. Reporting and Analytics Group Manager

   Citi

   Dec 2019 — Present · Florence, KY, US

   Design and develop end to end reporting on AML lifecycle with a focus on bottlenecks and idle time between handoffs to ensure Cards Operation meets sustainability goals and can exit consent order. Lead department initiatives to define metrics and calculations for capacity plan, internal KPIs; and I-Perform goals, while striving for automation and ensuring alignment on definitions across several businesses. Translate expectations and requirements between business owners, project teams, and development teams including writing complex queries in SQL and SAS. Manage and train team of fifteen business analysts including task prioritization, and support the growth of their technical skills across a variety of platforms Eliminate manual tracking across department by implementing workflow and process updates with systemic indicators to be incorporated in existing reporting. Create and maintain over 150 BAU reports, vintage reporting on trends; and automated dashboard for daily volume monitoring. Onboarding and training team of analysts in Costa Rica

Education

• University of Kentucky

  BA

  2008 — 2011

• Xavier University - School of Business Administration

  Master of Business Administration (M.B.A.)

  2012 — 2014

Skills

• Public Relations
• Event Planning
• Legal Writing
• Foreign Languages
• Translation
• Editing
• Leadership
• Volunteer Management
• Legal Research
• Event Management
• Community Outreach
• Courts
• Microsoft Office
• Nonprofits
• Spanish
• Public Speaking
• Student Affairs
• Non-Profits