Rob Carver

Sr Help Desk Tech @Stanley Consultants

Muscatine, IA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2008 — Present

Sr Help Desk Tech @Stanley Consultants

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Responsible for answering member questions pertaining to software and hardware. Responsible for cataloging and tracking company computer related assets. Responsible for setup, deployment, and troubleshooting of new computers.

EDUCATION

1987 — 1992

Iowa State University

BS, Community and Regional Planning

SKILLS

TroubleshootingActive DirectoryHardwareInformation TechnologyWorkshop FacilitationEngineeringNetworkingProject ManagementSoftware InstallationIso 9000Windows XpIsoAuditingWindows 2000Windows 95Computer HardwareMicrosoft ProductsManagementDatabase AdministrationHelp Desk SupportCustomer ServiceDocumentationMicrosoft Windows 98Iso StandardsMicrosoft OfficeRecordingTechnical SupportVisioTrainingGermanAdobe DirectorMicrosoft Certified Professional

ABOUT ROB CARVER

Objective: To use my education and skills in information technology and quality to make a positive impact on a company in both team and individual situations.Specialties: Desktop environments, Malware/virus removal, troubleshooting, hardware specifications.a + certified, auditing, backup, computer hardware, database administration, engineering, forms, german, instruction, interpretation, iso, iso macromedia director, meeting facilitation, microsoft certified professional, microsoft office, microsoft windows 95, 98, xp, 7x64, networking, project management, quality, recording, safety, training programs, visio,

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Rob Carver — Sr Help Desk Tech at Stanley Consultants in Muscatine, IA, US | Unifers