Rob Andrews

Groups Relationship Specialist @Quality Compliance Systems

The Groups Relationship Specialist is a pivotal position at QCS, My role supports the development of our partnerships. Working predominantly with our groups I work collaboratively with our partners to create strategic plans that support the growth and development of both our customers and QCS. Working together to share both industry knowledge and best practise we strengthen our brand and the sector by enabling more people to provide great care. My role requires me to be adaptable moving seamlessly between a corporate and care world to ensure that my communication style meets the needs of our customers. Being analytical, providing insights and opportunities to our partners to help them improve their business. Working as a coach, a partner, and a support network for our groups. Bringing them closer to the QCS community. Communication is fundamental and alongside building trusting long lasting relationships with our customers I communicate with internal stakeholders to share insight on products and content, to offer support to our product teams with testing and with our new business teams to ensure a smooth onboarding. If QCS was a sports team, the Groups Relationships Specialist would be the coach, ensuring all parties are performing to the best of their ability so we can succeed together.