Rob Alexander

About Rob Alexander

Rob is a results-driven global account management sales professional leveraging 25+ years…

Experience

1. Director of Business Development Banking and Financial Services

   Sutherland

   Oct 2014 — Present

   Plans, directs, and coordinates the activities of sales professionals to drive revenue growth and profitability in alignment with Sutherland’s Sales objectives. • Develops sales plans and overall strategy to meet or exceed annual and quarterly targets. • Collaborates with Sales Enablement and Sales Operations teams, regional delivery leadership, and marketing to ensure the sales team receives the support needed. • Provides negotiation assistance, coaching, counseling, and development opportunities for sales professionals; assigns accounts, territories, and sales quotas based on individual goals, capabilities, and pipeline activity. • Responsible for recruiting “A” players in all roles responsible for. • Responsible for budget and expense management associated with their sales team. • Promotes Sutherland’s values, policies, philosophies and executive leadership direction to ensure organizational performance.

Education

• Arizona State University

  Bachelor of Arts (BA), Communication

Skills

• Enterprise Software
• Strategic Planning
• Business Process
• Management
• Back Office
• Salesforce.com
• Call Center
• Crm
• Business Development
• Leadership
• Customer Satisfaction
• Sales
• Customer Service
• Business Process Outsourcing (Bpo)
• Sales Management
• Executive Management
• P
• Account Management
• Customer Experience
• Outsourcing
• Process Improvement
• Program Management
• Business Analysis
• Strategic Partnerships
• Saas
• Document Imaging
• New Business Development
• Vendor Management
• Solution Selling
• Team Management
• Offshoring
• Team Leadership
• Operations Management
• Strategy
• Cold Calling
• Sales Operations
• Team Building
• Marketing
• Relationship Management
• Customer Relationship Management (Crm)