Shawn Roach
Sr. Technical Consultant at AHEAD
- Role
- Sr Technical Consultant at AHEAD
- Location
- Springfield, MO, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Sr Technical Consultant
Jul 2025 — Present
Sr. Technical Consultant at AHEAD
Education
University of Missouri-Columbia
Business / Law
1989 — 1991
Step 1, Inc
Java
2005 — 2006
Skills
- Disaster Recovery
- IT Outsourcing
- Service-Now
- Help Desk Support
- Servicenow
- Saas
- Requirements Analysis
- Cloud Computing
- Itil Certified
- Configuration Management
- Data Center
- Vendor Management
- Problem Management
- Pmp
- Agile Project Management
- IT Transformation
- Service Delivery
- Technical Support
- Cmdb
- Business Analysis
- Governance
- Business Process Improvement
- Service Management
- IT Asset Management
- Service Desk
- Integration
- Project Portfolio Management
- Software Project Management
- Itil
- Enterprise Architecture
- Bmc Remedy
- Release Management
- Process Improvement
- Information Technology
- Troubleshooting
- IT Management
- Sql
- Visio
- Sharepoint
- Software Documentation
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