Rebekah Marrero Ortiz
Client Onboarding & Training Specialist
- Role
- Client Onboarding and Training Specialist at Dandy
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
About Rebekah Marrero Ortiz
Client Onboarding & Training Specialist with over 13 years of experience in clinical and…
Experience
Client Onboarding and Training Specialist
Feb 2022 — Present
Facilitated Virtual Instructor-Led Trainings (VILT) for dental practices ranging in size and digital readiness.•Maintained Top statistics on the team; facilitated 228 trainings in 11 months •Manage 15-20 dental accounts weekly to ensure they are prepared with use of software and have an unparalleled customer experience•Crafted new curriculum for training road maps for complex procedures such as dentures and implants •Identified needs for improvement within the department and gave presentations on complex subject matters to enhance customer experience and knowledge on the training team •Dynamic and flexible in the workspace: I had the opportunity to do a lecture style training for 26 people along with another trainer. Worked with the practice to make sure they are comfortable scanning and also delivered all information in an exciting way
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