Robert Bauer
Director, Enterprise Applications – Lead to Cash
- Role
- Director, Enterprise Applications Lead to Cash at CDK Global
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Robert Bauer
I\'m a senior IT and Salesforce program leader with 18+ years of experience delivering scalable, enterprise-grade SaaS solutions across high-growth tech companies and large enterprises—including ServiceTitan, Auction.com, Toyo Tires, and J.F. Shea. My core strength lies in bridging business needs with platform capabilities—especially in complex Salesforce environments involving CPQ, Billing, CLM, and cross-functional integration.At ServiceTitan, I led the enterprise-wide agile transformation across IT and Business Operations, designing a roadmap process, Scrum prioritization system, and success metric framework that boosted delivery velocity by 20% and earned consistent 95%+ CSAT scores. I\'m often brought in to lead high-impact programs—owning everything from vendor evaluations and contract negotiations to guiding technical delivery and post-launch optimization.I’m also proud of building inclusive, high-performing teams. I’ve managed and coached 20+ person orgs across engineering, QA, BAs, and PMs, and I thrive in roles where collaboration with Sales, Finance, Legal, and Customer Success is key to driving outcomes.
Experience
Director, Enterprise Applications Lead to Cash
Jun 2025 — Present · Chicago, IL, US
Lead the lead-to-revenue product portfolio including Salesforce Sales Cloud, Billing, and Revenue Lifecycle Management (RLM).
Education
Mt. San Antonio College
General Education
Franciscan University of Steubenville
Communications
Skills
- Organization
- Reporting
- Quality Assurance
- Uat Coordination
- Pro
- Executive Level Administrative Support
- Supervisory Skills
- Customer Service
- Software Development Methodologies
- Crm
- Data Analysis
- Technology Integration
- Project Management
- Business Systems Analysis
- Microsoft Excel
- Powerpoint
- Salesforce.com
- Erp
- Access
- Pitch Decks
- Workforce Management
- Adobe Acrobat
- B2b
- Adobe Photoshop
- Management
- Microsoft Access
- Customer Relationship Management (Crm)
- Process Improvement
- Business Analysis
- Marketing
- Solution Development
- Communication Skills
- Visio
- Business Process Improvement
- Administrative Office Support
- Close Attention to Detail
- Presentation Development
- Office Management
- Training
- Business Development
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