Ryan Mayrand
People Leader | Collaborator & Partner | Strategic Thinker | Adaptable
- Role
- Director, Engineering - Digital Workspace Engineering at Liberty Mutual Insurance
- Location
- Portsmouth, NH, US
- LinkedIn followers
- 500 followers
About Ryan Mayrand
As a leader, I am a believer that siloed teams solve siloed problems and to achieve transformational change, leaders need to lead by example and create alignment by driving a culture of connection and engagement. I do this by blending foresight with analytical acumen to forecast trends and opportunities. I work collaboratively with people to apply strategic thinking to guide the team, anticipate market shifts and stay ahead, competitively- 19+ years of professional IT and leadership experience with a passion for making things better, together- Held positions in strategy and planning, process transformation, product, engineering and operations- Ability to develop vision, create alignment and secure funding for enterprise strategies- Strong communicator and storyteller with ability to reach different audiences including CIO/COO level- Effective facilitator and data driven decision maker that collaborates with the team and stakeholders to define shared outcomes and success metrics to then manage progress and expectations against- Attracted and retained high performing talent during sustained period of continuous change (agile transformation, product mindset evolution, infrastructure engineering transformation and SaaS platform adoption)- Champion and advocate of diverse, equitable and inclusive behaviors and culture.
Experience
Director, Engineering - Digital Workspace Engineering
Oct 2025 — Present
I lead a team responsible for endpoint management and user experience across Windows, macOS, iOS, and virtual desktops. I own engineering for modern management and app delivery (Intune MDM/MAM and the Liberty Application Portal), VDI platforms (Azure Virtual Desktop and Windows 365), endpoint security and connectivity (CrowdStrike and Zscaler), and data-driven device analytics (Nexthink). My mandate is reliability, experience, and simplification—migrating to cloud-first architectures, retiring legacy technologies (MECM and Citrix), and consolidating tools while maintaining strong security.
Education
UNH Peter T. Paul College of Business and Economics
Bachelors, Business Administration & Information Systems
2000 — 2004
Accelerated Development Program
Leadership development for Liberty's high-potential managers
2016 — 2017
Rhys Thomas Institute
Energy Medicine
2011 — 2014
University of New Hampshire
Master of Business Administration - MBA, Organizational Leadership
2007 — 2009
UNH Peter T. Paul College of Business and Economics
MBA, Organizational Leadership
2007 — 2009
Skills
- Software Development Life Cycle (Sdlc)
- Business Process
- Leadership
- IT Operations
- Governance
- Business Process Improvement
- Service Management
- Management
- Strategy
- Cross-Functional Team Leadership
- Business Analysis
- Project Management
- IT Service Management
- Organizational Development
- Sdlc
- Data Analysis
- Enterprise Software
- Enterprise Architecture
- Integration
- Itil
- Risk Management
- Analysis
- Process Improvement
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