Richard Manoske

Director of Information Technology @Birmingham Public Library

Birmingham, AL, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Director of Information Technology @Birmingham Public Library

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Birmingham, AL, US

Leads IT strategy and operations to drive innovation and achieve organizational goals. Plans long-term technology roadmaps, oversees system architecture, and evaluates emerging solutions. Ensures security, reliability, and scalability of IT infrastructure and digital tools. Manages the IT team, networks, and services while protecting data and delivering actionable insights. Continuously modernizes tools to boost enterprise-wide productivity.• Saved 57% on voice telecom expenses via cost-effective streamlining• Initiated and directed technological integration and modernization in the membership processes, creation of online just-in-time data pages, and multi-site digital signage. • Coordinated weekly team meetings, leading to a 30% increase in project completion rates ahead of deadlines. • Formed and led the Technology and Innovation Committee.Delivered on multiple projects and initiatives managing throughout the entire project life cycle:o Spearheaded redesign of technology in meeting spaces within budgetary goals.o Replaced the data center’s core SAN. o Integrated business center copiers at all BPL locations.o Replaced 34 servers at branch/remote locations. Ideates strategies to accomplish the Birmingham Public Library\'s mission of preserving the past and exploring the future. Directs the IT Services Department of the Birmingham Public Library System and Jefferson County Cooperative; Ensures a flexible, secure and reliable technology environment in support of the library’s mission with more than 99.9% uptime; Coaches and develops a team of high performing IT personnel with an over 98% stakeholder satisfaction rating; Ensures organizational compliance with Payment Card Industry Data Security Standard (PCI DSS); Develops and implements technology budgets, policies, and procedures; Works with other members of the executive team in organizational transformation and ensures its alignment with the organization’s strategic vision.

EDUCATION

N/A

Western Governors University

Master of Business Administration - MBA, Information Technology Management

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Minor High School

Advanced Academic Diploma

N/A

University of Alabama at Birmingham

Bachelor's degree, Psychology

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University of Maine at Presque Isle

Bachelor's degree, Management Information Systems

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Harvard Business School

Executive Education Certificate, Leadership and Communication

SKILLS

TroubleshootingDell KaceVideo ProductionSoftware TroubleshootingTechnical TrainingDnsIT Systems DevelopmentMicrosoft Operating SystemsManagementOperating SystemsInstructor-Led TrainingProject ManagementNetwork AdministrationTrainingCollection DevelopmentEditingPublic LibrariesSocial MediaFirewallsPublic SpeakingComputer Hardware TroubleshootingNorton GhostInformation TechnologySystem DeploymentServersLibrariesNetwork TroubleshootingActive DirectoryWindows ServerHardwareProblem SolvingInformation LiteracyTechnical SupportNetworkingLibrary ServicesDell Poweredge ServersResearchCommunity OutreachDhcpLibrary Instruction

ABOUT RICHARD MANOSKE

An accomplished IT leader with over 15 years of experience delivering secure, reliable, and cost-efficient technological solutions aligned with organizational goals. Proven success in accelerating digital adoption, optimizing operations, and leading high-performing teams. Certified in Microsoft, ITIL, Cisco (CCNA), Apple, Google, and Dell technologies.

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