Ryan McCotter
Solutions Engineer | Innovator in Tech-Enabled Entrepreneurship | Harnessing AI for Time-Efficient Business Strategies |
- Role
- Lead, Solutions Engineering at Concentrix Catalyst
- Location
- Toledo, OH, US
- LinkedIn followers
- 500 followers
Experience
Lead, Solutions Engineering
Jun 2024 — Present
After selling and solutioning NICE into Concentrix, I started a position to help with their adoption of the platform in their go-to-market function. My role is also about comparing and contrasting different CCAAS and UCAAS vendors to go to market with- Avaya ACP, Genesys, Amazon Connect, etc. Lots of Generative AI focus in addition to robust cloud/telephony solutions. If you work in this space please see this as an invitation to connect and discuss all things AI, CCAAS, UCAAS, and cloud communication. Vendors as well!
Education
Rutgers University
Bachelor's degree
Quantic School of Business and Technology
Master of Business Administration - MBA
2024 — 2025
Skills
- Online Marketing
- B2b
- Sales
- Business Strategy
- Marketing Strategy
- Account Management
- New Business Development
- Business Planning
- Strategy
- E-Commerce
- Management
- Project Management
- Management Consulting
- Cloud Computing
- Marketing
- Digital Marketing
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