Richard Lucas

About Richard Lucas

Accomplished professional with 20+ years’ experience in leadership, operations, technical sales and customer service in the HVAC industryEstablished productive, professional relationships with key personnel in assigned key accounts, distributors and rep firms.Experience selling refrigeration products to include incremental tonnage, low, medium and high temperature condensers, blowers, capacity controls and maintenance products.Experience selling and servicing various brands of commercial and residential HVAC equipment, to include Cooling Towers, VRF and Mini-Split systems, fan coils, PTACs, water source heat pumps and refrigeration products to include incremental tonnage, low, medium and high temperature condensers, blowers, capacity controls, maintenance products and aftermarket repair parts.Team player with exceptional communication, planning, resolution, and organizational skills who has a solid understanding of client needs.Proactively identifies changes in the commercial HVAC market, technology trends and best sales practices.Skilled leader with an ability to coordinate activities, prioritize, and produce quality results within a desired deadline and implement company policies.Proven skills in building relationships, resolving complex issues while improving service, maintaining customer loyalty and increasing sales revenue.Ability to maintain competitive knowledge to increase sales and marketing strategies. Proactive, goal-driven and proficient with Microsoft Office applications.

Experience

1. Account Manager

   SPX Cooling Tech, LLC

   Sep 2016 — Present · New York, NY, US

   Responsible for leading the Aftermarket Sales team by executing strategies of account management and sales which promote long-term customer relationships. Serves as a member of the leadership team within the office and is responsible for strategic planning, forecasting, management of sales staff and resources that support the sales business.

Skills

• Contract Management
• Operations Management
• Cooling Water
• Engineering
• Energy Efficiency
• Sales Management
• Building Management Systems
• Customer Service
• Contract Negotiation
• Energy Conservation
• Microsoft Excel
• Building Automation
• Heating
• Customer Satisfaction
• New Business Development
• Ventilation
• Leadership
• Team Building
• Hvac
• Budgets
• Air Conditioning
• Account Management
• Sales
• Hvac Controls
• Purchasing
• Marketing Strategy
• Refrigeration
• Strategic Planning