Richard Steinhardt
Senior Partner Relations Manager, Industry (Enterprise) @Unity
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WORK HISTORY
Senior Partner Relations Manager, Industry (Enterprise) @Unity
Montreal, QC, CA
EDUCATION
BrainStation
Data Analytics
Carleton University
Bachelor of Arts
SKILLS
ABOUT RICHARD STEINHARDT
Senior Customer Success and Account Management Professional with a demonstrated history of exceeding retention, CSAT, and expansion goals. 7+ years of experience managing relationships with Fortune 500 companies and strategic enterprise customers, driving change management strategies that grow end user adoption, and scaling Customer Success strategies in SaaS startup environments while maintaining an average NRR rate of 109% over 6 years & 3 companies. Adept at collaborating with diverse organizations, partners, and executive stakeholders to realize short- and long-term business goals and objectives. Technical proficiencies include: Planhat, Gainsight, HubSpot, Salesforce CRM, Slack, G-Suite, MS Office, Looker, Tableau, and Mixpanel
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