Lakshmi Narayanan Ramachandran

About Lakshmi Narayanan Ramachandran

CPCU, CII certified Property and Casualty Insurance Subject Matter Expert with more than 25+ years in P&C Insurance allied Information Technology Enabled Services COTS segment across global insurance markets. Strong specialization in managing insurance practice, end to end delivery management, IT allied business consulting & transformation, value driven solution designing, implementation expertise across varied SDLC delivery methodologies, center of excellence set up (COE) with hands on experience on leading Insurance COTS solutions across globe Extensive knowledge on Indian, UK and US Property and Casualty Insurance practice Managing the entire insurance practice value chain of P&C policy administration / servicing Worked extensively in handling Product Development, Implementation and Transformation for P&C Insurance Clients in US, Europe & Asia pacific geographies. Engaged in providing consulting & business advisory services aimed at business benefit led value propositions to stakeholders on business transformation, systems integration package implementation, legacy management/modernization, rules extraction, landscape simplification Equipped in end to end pre-sales / business development value chain Have strong expertise in Core insurance areas – Pre sales, Rating, Underwriting, Policy Processing / Servicing, Claims, Stats amongst others Specialization with extensive knowledge across personal and commercial lines and implementation in multiple products provided by ISO & NCCI bureaus Proficient with hands on experience in multiple P&C Insurance products like EIS, Guidewire, SSP, AgencyPort, Majesco, Insbridge, iFoundry, POINT IN, Exceed Possess excellent communication, interpersonal, analytical skills with an eye for detail

Experience

1. Industry Consultant-insurance

   IBM

   Jan 2021 — Present · Bangalore Urban, IN

   Delivering Production Support for a Large North American Global Insurer in US on a home grown P&C Claims System-Provide industry cutting consulting services for faster turnaround on end user real time challenges-Manage end to end insurance domain product dependencies.

Education

• Chartered Insurance Institute

  ACII, Insurance

  2006 — 2009

• Annamalai University

  B.Com, Commerce

  1994 — 1997

• Insurance Institute of America

  INS Certification, Property & Casualty Insurance

  2001 — 2003

• Insurance Institute of India

  Fellowship, General Insurance -

  1998 — 2001

• Annamalai University

  M.com, Commerce

  1997 — 1999

• American Institute of Chartered Property and Casualty Underwriters

  AICPCU, Property and Casualty Insurance

  2003 — 2006

Skills

• Offshoring
• Visio
• Functional Specifications
• Service Delivery
• Business Analysis
• Global Delivery
• Project Delivery
• Human Resources
• Business Process Improvement
• Transition Management
• Integration
• Project Portfolio Management
• IT Strategy
• Claim
• Analysis
• Pre-Sales
• Requirements Gathering
• Insurance
• Business Intelligence
• User Acceptance Testing
• Business Process Design
• Process Consulting
• Program Management
• Software Project Management
• Vendor Management
• Financial Services
• Crm
• Management
• Management Consulting
• Property & Casualty Insurance
• Business Process
• Business Process Re-Engineering
• Consulting
• Data Warehousing
• Business Transformation
• Project Governance
• Gap Analysis
• Business Requirements
• Resource Management
• Testing