Rob Middleton

Design Lead, HR Digitisation @HSBC

Milton Keynes, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Oct 2021 — Present

Design Lead, HR Digitisation @HSBC

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Delivering use of automation and robotics in HR operational model. Oversight of multiple design pods. ServiceNow design utilising HR case (including multiple COEs), knowledge, virtual agent.

EDUCATION

1999 — 2002

University of Leicester

2.1, Economic & Social History

SKILLS

Functional AnalysisTrainingTestingFunctional DesignHuman Resources Information Systems (Hris)Change ManagementPeoplesoftPayrollAnalysisSdlcRfpRequirements AnalysisManagementUpgradesTeam ManagementSystems AnalysisBusiness Process ImprovementDeferred CompensationProject ManagementUser Acceptance TestingPerformance ManagementProject DeliveryOrganizational DesignGlobal MobilityHrisEmployee EngagementLeadershipTalent ManagementEmployee BenefitsAnalytical SkillsProject PlanningHR TransformationRequirements GatheringData AnalysisExpatriate ManagementFunctional SpecificationsProcess EngineeringBusiness AnalysisQuery WritingHuman Resources

ABOUT ROB MIDDLETON

Experienced HR projects & systems professional with background in business analysis, Waterfall and Agile development, change implementation, and HR Operations. Background working with multiple HR disciplines including reporting & analytics, global mobility, reward, people admin, HR advisory and payroll. Extensive experience working with ServiceNow core HR and Performance Analytics, prior to that fourteen years working with PeopleSoft HCM and CRM.

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