Rob Lieberman

About Rob Lieberman

Client relationship builder and problem solver with a dynamic portfolio of outstanding delivery of domestic and international engagements enabling enterprise-wide digital transformations. Experience includes customer experience, escalation resolution, digital experience solutions, brand productions, omni-channel commerce, mobile application creation, user experience approach to all implementations, custom application development, dynamic portal design and extensive process re-engineering. Deep knowledge in delivering Scrum, Agile, Rational Unified Process (RUP), Lean/Six Sigma and PMI PMP methodologies. Strong interpersonal skills, leading teams as large as 90, highly adept at diplomatically facilitating discussions and negotiations with stakeholders and consistently building consensus while tightly managing project scope.Competencies: Escalation Resolution Management, Digital Transformation, Program & Project Management, Organizational Readiness, Adobe Experience Cloud Solutions, Customer Experience Leadership, Process Analysis & Redesign, Business Analysis and Quality Assurance, User Experience Design, Coaching & Mentoring, Oracle RightNow CRM, Training & Change, MS Project, JIRA, CA Clarity, Rational Suite

Experience

1. Certified Pharmacy Technician

   Genoa Healthcare

   Mar 2025 — Present · Salt Lake County, UT, US

   Genoa Healthcare works to improve quality of life for people living with mental health conditions, substance use disorders, and other chronic health issues. As a CPhT certified technician, I fill hundreds of prescriptions a day with extreme accuracy and speed. Filling Dispill and bubble packs for health care facilities is a large percent of the volume. Additional areas of expertise are: Inventory Management, Quality Assurance, Data Entry, and Compliance.

Education

• Penn State University

  Business and Computer Programing

• Project Management Institute

  PMP, Project Management

  2009 — 2027

Skills

• Quality Assurance
• Business Analysis
• E-Commerce
• Hybris
• Business Process
• Business Process Re-Engineering
• Pmi Pmp Project Manager
• Scrum
• Ca Clarity
• Clarity Ppm
• Consulting
• Training & Development
• Management Consulting
• B2b
• Agile Methodologies
• Management
• Adobe Aem
• Demandware
• Business Development
• Digital Marketing
• Web Content Management
• Project Delivery
• Telco Industry
• Sitecore
• Business Process Improvement
• Service Management
• Vendor Management
• Software Project Management
• User-Centered Design
• Requirements Gathering
• Integration
• Project Portfolio Management
• Program Management
• Automotive
• B2b Ecommerce
• Sdlc
• Solution Architecture
• Requirements Management
• Production Management
• Pmo