Rafael Lagatta
Head of Support & Repair North Europe @Ericsson
Signup · Get unlimited contacts
WORK HISTORY
Head of Support & Repair North Europe @Ericsson
EDUCATION
Corvinus University of Budapest
Master of Business Administration - MBA
Anhanguera Educacional
Bachelor's Degree (BSc), Computer and Information Systems
ABOUT RAFAEL LAGATTA
With over a decade of professional experience, I lead the Customer Support & Repair team for North Europe at Ericsson, where I oversee service delivery and strategic operations across 16 countries. Passionate about fostering collaboration and delivering exceptional customer outcomes, I bring a commitment to driving efficiency and innovation in support services. Aligned with Ericsson\'s mission, I aim to empower teams and deliver outstanding value to customers by leveraging diverse perspectives and cross-functional collaboration. At Ericsson, I manage a complex portfolio of support services, working closely with cross-regional teams and key stakeholders to ensure seamless operations. My expertise spans strategic decision-making, commercial management, and leadership of diverse teams, including engineers across Europe and India. By focusing on customer-centric solutions and operational excellence, I contribute to the organization\'s success in delivering high-value support to clients.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.