Rajesh Solanki
Chief Manager (Head of IT) @Amplifon
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WORK HISTORY
Chief Manager (Head of IT) @Amplifon
Gurugram, IN
Effectively led the infrastructure team to complete the Meraki SD-WAN project with zero downtime, resulting in improvement in network security and system manageability, meeting present needs and future scalability.• Migrated server infrastructure to the cloud within a two-day week-off period, maintaining business operations uninterrupted, surpassing the anticipated four-day downtime.• Provided CRM system to marketing department and completed implementation within given time-frame demonstrating strategic planning which resulted in 28% growth in revenue of marketing channels after one year.• Applied an ITSM process and introduced a new ticketing system that helped achieve SLAs up to 98.5% within three months, thus minimizing productivity losses and winning the Best Function Award for the year.• Managed to reduce IT operational costs by 30% during the pandemic by better management and negotiating with vendors.• Managed all the IT resources starting from resource planning, recruitment, performance, appraisal, skill update etc.• I deal with vendors tactfully and negotiate with them to get services at the minimum cost which is a direct saving of money for the organization.
EDUCATION
Guru Ghasidas University
Bachelor’s Degree
GT Computer Hardware Engineering College - India
Diploma
AISECT UNIVERSITY
Honors Diploma
Sikkim Manipal University - Distance Education
Master of Business Administration (MBA)
SKILLS
ABOUT RAJESH SOLANKI
I am a Chief Manager (IT Head) at Amplifon, a global leader in hearing solutions, with over 25 years of experience in IT leadership roles. I have extensive exposure to ICT infrastructure, strategic planning, software projects, and operations, while driving a functional strategy enabling business growth; won \"Best Function\" awards in the last FOUR consecutive years for outstanding performance and results.As a leader, I prioritize company needs and develop solutions that allow corporate technology to sustain itself. I ensure the reliability and security of IT systems and recognize opportunities for improvement and innovation. I automate business processes, leverage tools and technologies to streamline operations, reduce manual effort, and increase productivity. I manage complex IT infrastructures and ensure their stability, scalability, and security. I collaborate with various teams and stakeholders across departments to understand their unique technical requirements and align IT initiatives with business goals. I am currently spearheading a digital transformation project, overseeing teams of project managers, architects, and developers in the modernizing of local processes for seamless global integration. I am a certified professional in project management, IT service management, and Microsoft technologies. I am a strategic partner and a people leader who empowers and motivates my team to achieve excellence.
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