Rohit Khandelwal

About Rohit Khandelwal

Global Business Services and Shared Services leader with 2 decade of experience building and scaling vendor led operating models, governing global delivery performance, and driving value realization through standardization and digital enablement.At e2open, I designed a vendor led GBS model in India covering US, Europe, and APAC, governing a $200M contract and a 450 plus FTE, geared to deliver $50M in savings and additional business impact, while strengthening performance through process standardization, operational governance, visibility, and digitization. I also lead M&A integration, owning integration frameworks, governance cadence, cross functional execution, and synergy realization across multiple acquisitions.At Genpact, I designed, operated, and governed GBS and transformation programs for Fortune 500 clients as a third party service provider. I led shared services and outsourcing initiatives across finance, supply chain, and enterprise functions, with accountability for delivery performance, commercial outcomes, and sustained benefits realization.Strengths include vendor led GBS operating models, global governance, SLA and KPI performance management, outsourcing strategy, benefits realization, and digital transformation through automation, analytics, and

Experience

1. VP Transformation

   E2open

   Feb 2025 — Present · Charlotte, NC, US

   Accountable for designing and standing up a vendor-led Global Business Services operating model across corporate and operational functions, and subsequently leading enterprise-wide M&A integration and synergy realization.• Hired to design, scale, and operationalize a multi-functional GBS model spanning corporate and operational functions within a primarily vendor led delivery framework• Defined target state GBS operating model, service scope, vendor strategy, governance structure, and SLA KPI performance framework aligned to enterprise cost and scalability objectives• Partnered with CFO, COO, and functional leaders to establish executive governance and performance management mechanisms for GBS• Subsequently appointed as enterprise M&A Integration Lead, accountable for integrating two acquisitions through a structured Integration Management Office• Own integration framework design, governance cadence, cross functional execution, and synergy realization to ensure business continuity and value capture• Serve as central point of escalation for integration dependencies, risks, and decision making, providing executive reporting and benefits tracking

Education

• BlueBells

  Commerce

  1992 — 1994

• Cornell University

  Building Genpact Leadership Skills, certificate program

• Delhi University

  B Com(Hons), Commerce

  1994 — 1997

• Aston University

  MBA, Business Administration and Management, General

  2000 — 2002