Robert Kelly
Executive Leader in Professional Services & Customer Experience | Business Strategy & Cross-Functional Alignment | Customer & Revenue Growth | Project & Portfolio Management
- Role
- Chief of Staff & Director Strategic Planning & Project Management at FIS
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Robert Kelly
A strategic and results-driven executive who transforms business operations and customer success to drive profitable growth. From leading large-scale divestitures to driving 21% EBITDA growth, improving NPS 10 points, or growing revenue by 100%, I have a track record of leading cross-functional teams in executing strategy and exceeding business goals.My experience spans the entire client lifecycle, from presales solution development and revenue generation to flawless project delivery and long-term customer success. I thrive in fast-paced, dynamic environments, fostering cross-functional alignment, and ensuring execution.Core Competencies:* Strategic & Business Operations: P&L Management, Strategic Planning, M&A & Divestitures, Vendor Management * Service Delivery & Project Management: Large-Scale Implementations, Process Optimization, Resource Management, Portfolio Leadership * Sales & Customer Engagement: Executive Relationships, Revenue Growth, Customer Experience (CX) Programs, Presales & Proposal Development * People Leadership: Global Team Leadership, Mentorship & Talent Development, Cross-functional Alignment
Experience
Chief of Staff & Director Strategic Planning & Project Management
May 2025 — Present
Education
Central Piedmont Community College
Associates, Information Systems
1998 — 2000
Skills
- Procurement
- Business Process
- Team Leadership
- Information Technology
- Pmo
- Pmp
- Program Management
- Leadership
- Business Process Improvement
- Agile Methodologies
- Salesforce.com
- Management
- Project Planning
- Communication Training
- Quality Assurance
- Requirements Gathering
- Virtual Teams
- Executive Communications
- Disaster Recovery
- Project Delivery
- Software Development
- Strategy
- Vendor Management
- Ms Project
- IT Management
- Budget Management
- Strategic Planning
- Cross-Functional Team Leadership
- Troubleshooting
- Business Analysis
- Global Delivery
- Project Management
- Project Execution
- Customer Presentations
- IT Service Management
- Change Management
- Business Intelligence
- Budgets
- Training
- Testing
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.