Robert Pickens

Installation Technician @Safe Haven Security Services, LLC.

Hinsdale, IL, US

Perform installation of security alarm systems, including: control panels, sensors, cameras, and other related equipment• Engaging in sales consultations with customers to understand their needs and recommend appropriate security solutions• Educate customers on the proper use and functionality of their security alarm systems, ensuring they are comfortable and confident in operating the equipment• Complete all necessary paperwork, including installation reports, service tickets and inventory records, ensuring accurate and up-to-date documentation of all installations and repairs• Provide top-tier customer service and impeccable installation quality to each and every customer• Stay updated on knowledge of security alarm systems, emerging technologies, and industry standards in a fast-paced and demanding work environment for the nation’s largest authorized dealer / installation contractor of ADT Security Systems.

Waubonsie Valley High School

High School Diploma

University of Illinois Urbana-Champaign

Bachelor of Science (B.S.)