Rj Manikandan Rajan

Team Lead @Guidehouse

Thiruvananthapuram, IN

Set performance expectations for the team, monitoring progresstowards goals and providing constructive feedback as needed.Empowered team members by delegating responsibilities according toindividual strengths and areas of expertise.Managed conflict resolution among team members, fostering apositive and collaborative work environment.Maintained an inclusive and diverse team culture, promoting respectand understanding among all members- Utilized KPA matrix to track and measure team performance, focusingon key areas such as- Payment processing and collection efficiency- Revenue growth and management- Quality assurance and control- Productivity and throughput- Implemented strategies to improve team performance and achieveKPA targets, resulting in improved payment and collection rates- Analyzed KPA metrics to identify areas for improvement anddeveloped action plans to address gaps and optimize performance- Demonstrated strong leadership skills, motivating team members toachieve their KRs and KPAs

Vellore Institute of Technology

Bachelor of Science (B.Sc.)