Kayla R.
Director of Customer Success
- Role
- Director of Customer Success at PostPilot
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Kayla R.
Former professional tennis player + Division 1 Athlete | Current Director of Customer…
Experience
Director of Customer Success
Mar 2022 — Present
Inc. Fastest Growing Private Companies Top 100 three years running • Lead and scale a 30+ person CX department, managing accounts responsible for95%+ of company revenue and driving strong KPIs around retention, expansion andcustomer satisfaction.
Education
University of South Florida
Bachelor of Arts (BA), World Languages
2012 — 2014
Universidad Europea
Master's degree, Communication and Sports Media Production
2016 — 2017
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