Rizwan Shaik
Senior Manager - Continuous Improvement at IBM Consulting.
- Role
- Senior Manager Continious Inovation at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Rizwan Shaik
Black Belt certified Professional with more than 13 years of experience in Process Management, Operations, Transforming processes, Client Servicing and Value Creation.
Experience
Senior Manager Continious Inovation
Aug 2022 — Present · Bengaluru, IN
Key ResponsibilitiesLead enterprise-wide Lean Six Sigma initiatives to improve efficiency, quality, and customer experience.Drive cross-functional innovation projects aligned with strategic priorities.Use advanced analytics (DMAIC/DFSS) to eliminate waste and optimize processes.Build CI capability by coaching Green Belts and training teams.Deliver executive-ready insights, KPIs, and performance dashboards.Champion change, foster innovation culture, and support digital transformation.Key Achievements - Delivered multi-million-dollar annual savings through high-impact CI projects.Improved process speed and efficiency by 20–60% across key operations.Reduced defects and variation, boosting quality and reducing rework/scrap.Built and scaled a high-performing CI program across the organization.Elevated customer satisfaction through VOC-driven improvements.Recognized for leadership excellence and enterprise-wide impact.
Education
Earthinators Climate School
Bachelor's degree, Business/Commerce, General
2001 — 2004
Skills
- Process Improvement
- Service Delivery
- Quality Management
- Certified Quality Improvement Associate
- Six Sigma
- Team Management
- Bpo
- Quality Assurance
- Business Process Improvement
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.