Rizwan Riaz
Technology Consultant @Configuretek
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WORK HISTORY
Technology Consultant @Configuretek
Toronto, ON, CA
EDUCATION
University of Illinois Springfield
Master of Science - MS, Computer Science
Osmania University
Bachelor of Engineering - BE, Computer Science
ABOUT RIZWAN RIAZ
With 7 years of specialized experience in ServiceNow, I have developed extensive expertise in IT Operations Management (ITOM), Configuration Management Database (CMDB), and the Common Service Data Model (CSDM) framework. My technical competencies also extend to IT Asset Management (ITAM), Enterprise Architecture (EA), Strategic Portfolio Management (SPM), and Security Operations (SecOps) where I have designed and implemented solutions that address complex technical challenges while aligning with enterprise objectives.My role frequently involves pre-sales engagements, where I deliver technical presentations, conduct in-depth product demonstrations, and develop tailored solutions that address specific client requirements. By leveraging my in-depth understanding of the CSDM framework and methodology, I ensure the seamless alignment of ServiceNow capabilities with business needs, resulting in optimized operations and enhanced decision-making.I am committed to utilizing a systematic and data-driven approach to streamline IT processes, improve systems integration, and drive operational efficiency. My ability to analyze requirements, architect scalable solutions, and execute strategies ensures impactful and sustainable results within the ServiceNow ecosystem.Eager to contribute to meaningful projects and connect with professionals who share my vision, I’m always on the lookout for new ways to innovate within the ServiceNow ecosystem.
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