Rizwan Hussain
Head of IT Application Services @Secure Trust Bank
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WORK HISTORY
Head of IT Application Services @Secure Trust Bank
Solihull, GB
EDUCATION
Birmingham City University
Bachelor of Science (BSc) Hons, Information Communications and Technology
Matthew Boulton College
BTEC National Diploma, IT and Business
ABOUT RIZWAN HUSSAIN
With a decade of experience in IT service delivery, Software development and management, I am a passionate and results-oriented leader who drives strategic alignment and excellence. As the IT Service Delivery Manager, I lead and mentor a high-performing team of IT professionals who ensure the highest standards of service quality and customer satisfaction for our internal and external stakeholders. I also oversee the delivery and governance of all data, technology, and systems projects and initiatives, leveraging agile methodologies and best practices. I collaborate with senior leaders, business units, and suppliers to identify and implement innovative and cost-effective technical solutions that support the bank\'s vision and goals.Skilled in managing technology budgets to help deliver high quality solutions to optimise efficiencies and growth across the business. Successfully Led and managed SQL Upgrades, Application upgrades and Infrastructure upgrades which lead to significant savings as well as the successful launch of a mobile app solution.
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