Riyazahamad Makandar

WORK HISTORY

EDUCATION

ABOUT RIYAZAHAMAD MAKANDAR

The core responsibilities of a Senior Manager in Business Monitoring at ESAF Cooperative include¹ ² ³- Business Development: Drive business growth, identify new market opportunities, and recommend marketing strategies to improve the bank\'s competitive position- Team Management: Lead and manage teams, provide guidance, training, and support to ensure exceptional customer service and smooth branch operations- Compliance and Risk Management: Ensure adherence to regulatory requirements, monitor field activities, and provide support to mitigate risks and address compliance issues- Performance Monitoring: Conduct regular reviews, identify gaps, and implement remedial actions to ensure business targets are met- Customer Relationship Management: Build and maintain strong relationships with key customers, advise them on financial decisions, and ensure superior customer service- Operational Efficiency: Oversee branch operations, manage budgets, and ensure effective utilization of resources- Strategic Planning: Develop annual operational sales plans, prioritize efforts, and allocate resources to achieve business objectives- Relationship Manager: Manage business development activities, facilitate communication, and provide timely information on business status to relevant stakeholders- Branch Manager: Oversee branch operations, sales, and customer service, while ensuring compliance with regulatory requirements- Senior Relationship Manager: Drive business in assigned bank-mapped branches, manage relationships with bank managers, and serve as a single point of contact for queries.Office Responsibilities- Managing Office Operations: Overseeing day-to-day activities, ensuring smooth workflow, and maintaining a productive work environment- Supervising Staff: Guiding and supporting team members, providing feedback, and evaluating performance- Administrative Tasks: Handling tasks such as budgeting, reporting, and record-keeping- Communication: Coordinating with other departments, stakeholders, and external partners to achieve organizational goals- Problem-Solving: Identifying and resolving issues, implementing solutions, and improving processes- Maintaining Compliance: Ensuring adherence to organizational policies, procedures, and regulatory requirements.