Riyana Rafi
Senior Business Analyst | ServiceNow at NewRocket
- Role
- Senior Business Analyst at NewRocket
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Riyana Rafi
Experienced ServiceNow Business Analyst with a proven track record in leveraging ServiceNow platform capabilities to drive business efficiencies and enhance operational performance. Skilled in translating business requirements into technical solutions, optimizing workflows, and implementing ServiceNow modules to align with organizational objectives. Proficient in analyzing data, identifying trends, and recommending process improvements to streamline operations and enhance user experience. Strong communicator adept at collaborating with stakeholders to deliver solutions that meet both immediate needs and long-term strategic goals.
Experience
Senior Business Analyst
Oct 2024 — Present
Education
KGiSL Institute of Technology
Bachelor's degree, Computer Science
2012 — 2016
Skills
- Flash
- Content Writing
- C++
- Eclipse
- Sql
- Photoshop
- Matlab
- Wordpress
- Java
- Red Hat Linux
- Javascript
- C
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