Riya Mehta
Travel Advisor @Concentrix
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WORK HISTORY
Travel Advisor @Concentrix
Halifax, NS, CA
Responded to inquiries from customers interested in travel, adhering to established protocols.• Identified customer preferences and requirements through effective questioning techniques.• Engaged with customers in a courteous and professional manner, fostering a positive interaction.• Provided personalized recommendations based on individual needs and preferences.• Conducted thorough research on travel options, rates, and destinations to assist customers.• Entered reservation details accurately into the system to facilitate seamless transactions.• Maintained compliance with sales and quality standards while delivering scripted information.• Handled customer requests for itinerary modifications or cancellations with precision andprofessionalism.• Offered prompt and accurate assistance with general travel and website-related queries.
EDUCATION
Doon International Public School - India
Higher Secondary Education
Seneca College
Diploma
GLS University
10th Grade
ABOUT RIYA MEHTA
Computer Programming | Seneca Alumni
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