Riya Kumari
- Role
- Premier Technical Support Engineer at Microsoft
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Riya Kumari
Currently, Troubleshooting Global S500 and SMC Customer\'s issues Primarily focused on…
Experience
Premier Technical Support Engineer
Aug 2019 — Present
Working with the M365(Exchange) customers worldwide to solve their technical problems thereby primarily handling high severity scenarios. Assisting Premier customers in troubleshooting issues related to Mail outages, Transport queue errors, Throttling issues, Hybrid Mailflow, Free/busy issues, Migration issues. Supporting Exchange 2013/2016/2019 premier customers as well as Exchange Online. Organizing Activities such as Technical Quiz within the M365 teams in order to promote collaboration and swarming.
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