Riya Jacob

Customer Success Consultant @ CertifyMe | Personal Branding, CRM

Role
Customer Success Consultant at CertifyMe
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Riya Jacob

As a Customer Success Consultant at CertifyMe, I help clients achieve their goals and overcome their challenges with our SaaS products. I provide solutions, answers, and information that meet their needs and expectations, and build long-term relationships with them.I have 3 years of experience in Customer Success, Renewals, End to End Sales Closure, and Account Management. I have proven competence in up selling and cross selling, achieving targets, and delivering exceptional results. I graduated from Bangalore Institute of Technology with a Bachelor of Technology degree in 2018.I am passionate about customer success and satisfaction, and I constantly seek to learn and improve my skills and knowledge. I value collaboration, communication, and feedback, and I strive to contribute to the growth and success of my team and organization.

Experience

  1. Customer Success Consultant

    CertifyMe

    May 2022 — Present · IN

    Discussing the customer challenges or questions and proactively providing solutions and answers.I provide the information\'s about the product and will clear all the queries to the clients

Education

  • Bangalore Institute of Technology

    Bachelor of Technology - BTech

    2014 — 2018

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Riya Jacob — Customer Success Consultant at CertifyMe in Bengaluru, KA, IN | Unifers