Riya Jacob
Customer Success Consultant @ CertifyMe | Personal Branding, CRM
- Role
- Customer Success Consultant at CertifyMe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Riya Jacob
As a Customer Success Consultant at CertifyMe, I help clients achieve their goals and overcome their challenges with our SaaS products. I provide solutions, answers, and information that meet their needs and expectations, and build long-term relationships with them.I have 3 years of experience in Customer Success, Renewals, End to End Sales Closure, and Account Management. I have proven competence in up selling and cross selling, achieving targets, and delivering exceptional results. I graduated from Bangalore Institute of Technology with a Bachelor of Technology degree in 2018.I am passionate about customer success and satisfaction, and I constantly seek to learn and improve my skills and knowledge. I value collaboration, communication, and feedback, and I strive to contribute to the growth and success of my team and organization.
Experience
Customer Success Consultant
May 2022 — Present · IN
Discussing the customer challenges or questions and proactively providing solutions and answers.I provide the information\'s about the product and will clear all the queries to the clients
Education
Bangalore Institute of Technology
Bachelor of Technology - BTech
2014 — 2018
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