Riya Saxena
Customer Success Manager @The Smarketers
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @The Smarketers
Hyderabad, IN
Managing end-to-end customer success across B2B marketing programs, ensuring clients realize measurable value from their demand generation and ABM investments.Leading campaign execution, performance tracking, stakeholder alignment, and optimization across multi-channel initiatives including inbound, automation, and outbound programs. Focused on retention, growth, and long-term partnership outcomes.
EDUCATION
University of St. Andrews
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Keys Highschool For Girls
Secondary School Education
Sri Chaitanya College of Education
Board of Intermediate , Business/Commerce, General
ABOUT RIYA SAXENA
Business Strategy and Partnership - Strategic thinking, business development and drive GTM initiatives. Identifying the core strategic priorities and managing the execution of sales/alliance initiatives against these priorities including critical Cloud based GTM solutions.Campaigns and roadshows, build relationships with the key Microsoft Partner Team Units (PTUs) to effectively land the Partner activity with the local field teams. Manage Field team’s escalations. Drive large business connects and strategy.Enablement of teams on Microsoft Next generation technologies. Cloud productivity workshops and generating the business excitement thru compelling models of engagement.Relationship with EPG org, Field Units, explore joint new business opportunities and strategic initiatives, create new GTM business models, roadshows, identify overall execution of alliance by creating structured business recommendations and communicate the benefits to Wipro leadership.Strategic Account Management, Relationship Management, New Business Development, Ownership to achieve organizational goals. Anchor the pursuit of strategic deals by bringing technology practice leaders, domain experts and other key executives together.Responsible for delivering revenue targets, gross and operating margin, new business for enterprise account.Working with Executive leadership team, IT client leadership and sourcing office in the enterprise to identify opportunities around sourcing and attaining sourcing maturity in IT.IT Professional with over 18 years of IT Industry experience in: Partnership and Strategy, Account Management, driving business forward aligning with customer\'s objective.Specialties: Align with Partner Strategy and Goals to drive joint GTM initiatives, Managing Strategic Relationships, Global Account Management, Banking Solutions, Account management & Business development.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.