Riya Sardar
Product Support Specialist at PeopleGrove
- Role
- Product Support Specialist at Peoplegrove
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Riya Sardar
As a Product Support Specialist at PeopleGrove, I help users and administrators make the most of the platform by providing expert guidance and technical support. I assist with troubleshooting, feature configuration, data integration, and email deliverability, ensuring seamless platform usage. My role involves helping users understand and utilize features like Inbox Rooms, AI Meeting Notes, and Network Filters, while also supporting administrators with data syncs and secure file exchanges. By delivering clear, proactive solutions, I help PeopleGrove users navigate their academic and professional journeys smoothly. I\'m passionate about empowering communities through mentorship and networking tools.I help institutions keep their user information up to date with minimal manual effort. Additionally, I assist with setting up custom domains and optimizing email deliverability through DNS configurations, ensuring that communications reach users reliably. My focus is on making the platform as efficient and user-friendly as possible, allowing users to focus on building meaningful connections.
Experience
Product Support Specialist
May 2024 — Present · IN
Education
Kanoria P G Mahila Mahavidyalaya, Jaipur
Bachelor of Commerce - BCom, Business/Commerce, General
DAV Centenary Public School - India
Sr. Secondary, Commerce
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Operations Management and Supervision
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