Riya Narayan

Packaged Application Development Associate at Accenture

Role: Packaged App Development Associate at Accenture
Location: Pune, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Riya Narayan

From submitting assignments at 11:59 PM to submitting decks before client calls — growth.

Experience

Packaged App Development Associate
Accenture
Nov 2024 — Present · Pune, IN
Analyze and manage workflows across six technical teams using ServiceNow to ensure SLA compliance.Track ticket progress and approvals, identifying trends and gaps for process improvement.Conduct audits and maintain detailed records to provide actionable insights.Lead major incidents, coordinating teams and client communications for timely resolution.Optimize service processes and generate reports to support informed decision-making.

Education

CHRIST University, Pune - Lavasa
Bcom Financial Analytics
2021 — 2024
St. Maria Goretti Inter College
Commerce with Computer Applications

Contact information

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Work email
•••••@accenture.com
Personal email
•••••@•••••.com
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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

accenture.com

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About Riya Narayan

Experience

Packaged App Development Associate

Education

CHRIST University, Pune - Lavasa

St. Maria Goretti Inter College

Find verified contacts for anyone on LinkedIn